
State Farm® Insurance Agent Sara Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pierre Hoosier
February 20, 2025
"I caught covid last year in July, in which I was hospitalized from August to the mid January. February I returned to work but my insurance had lapped due to none payment. I agreed to pay the months I was sick even though I wasn't covered, I find three new contracts February 1-5th, but the insurance company audited us and didn't offer us any covered. I lost all three contracts due to the amount of time it took for covered...... So today is February 17th I we still don't have coverage... this company is horrible Allstars is better, and cheaper We are now have insurance, and Sarah came in on her off day to get this issue taken care of and we thank you"
"Mr. Hoosier we have spoken numerous times regarding this policy. As I shared with you that payment must be made for policies to continue. I was sorry to hear about your illness however it was impossible to keep a policy going. We were not notified of your illness to see if we could help you in anyway . Again we are not in the business of stopping our clients from working . "
P Johnson
February 18, 2025
"Mrs. Ross is very knowledgeable, efficient and professional. Always address any questions or concerns that I have."
"We appreciate your review ! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please do not hesitate to reach out. We are here to help "
james harris
February 18, 2025
"Thanks Mrs Ross. Whenever I have a question, or need my policy information, you handle business professionally and timely. You have my home, two cars and three life Insurance policies. I was very pleased with my experience when I was out of state and needed policy information for car rental, the rental agent was impressed with the service I received from you as my State Farm agent. I also just purchased a new car, the dealership have the information they need timely. I highly recommend and refer you to everyone."
"We are hear to serve you and truly appreciate your Business "
jasmin greeno
February 17, 2025
"I have been with this agency for years. The customer service is always stellar. Mrs. Ross is very knowledgeable and always finds solutions to meet my insurance needs!"
"We are honored by your positive feedback . We look forward to continuing you with great service. If there is anything we can do for your insurance needs just let us know . "
Sarah Harris
February 17, 2025
"Great customer Service, does an awesome job with keeping me updated!"
"Thank you, we are here for you and we appreciate your business "
Lisa Turner
February 17, 2025
"Great office, the staff is very friendly and professional always ready to help in any way that they can."
"Thank You Lisa , We appreciate your business "
Nicole McCleskey
March 7, 2024
"It was easy informational"
"Thank you for taking the time to rate our interaction with you, thank you for your business and we hope to talk with you again soon."
Gerald Armour
December 8, 2023
"Sara Ross State Farm is definitely a Good Neighbor. I was traveling from a neighboring state and even though Sara was not my agent she was able to see me quickly and help me greatly with a claim issue. Thank you Sara."
"You are so Welcome Mr. Armour it was a pleasure working with you. "
Shade' Momodu
October 20, 2023
"I had the pleasure of working with Derek Black who went above and beyond to assist me with my insurance needs. Derek was not only quick in providing the information I required but also exceptionally friendly and informative throughout the process. His expertise and professionalism made my experience seamless and stress-free. I highly recommend this State Farm office to anyone seeking top-notch service and friendly, knowledgeable agents. Thank you, Derek, for your assistance!"
"I am happy to hear of your positive interaction with Derek, thank you for your business. "
Megan Lowery
October 17, 2023
"They were very helpful, persistent, and I was able to save $50 a month just by switching to State Farm"
Chelcy Larson
October 7, 2023
"Sara is an awesome State Farm agent! She listened to me when I didn’t understand the billing. She took my side and helped push the claims people for a full roof replacement when all they wanted to do was patch it (over 50 shingles had come off, plus leaking inside). I am incredibly grateful for her. We no longer live in Ohio but, if I could have kept Sara in the move I would have! Thanks so much for the excellent service you provided us the past 5 years!"
"Thank you for your review we are here to help "
Kloey Murphey
April 18, 2023
"This was my first time getting car insurance as a young adult separate from my parents, so I was a little nervous about it. Derek Black worked with me and made the process super easy! He was great at walking me through all of the information and helping me make an informed choice on my car insurance. Thanks Derek for being easy to talk to and a great help!"
"Thank you for allowing the Ross Agency help you with your Insurance and I am so glad the experience with Derek was positive. "
Destiny Glenn
March 28, 2023
"The person I talked to was very helpful with explaining what coverage covered what and how I’m supposed to use my insurance as a new customer. I believe his name was Derek. Great office definitely recommend"
stephen miller
March 23, 2023
"Such a pleasure doing business with. Derrick was so helpful and kind and my rates are absolutely affordable. Thank you all"
"We appreciate your business and taking the time to leave a review of the service you received and the service Derek provided. "
Tamika Cleveland
February 20, 2023
"What a great experience! Getting insurance is never an easy process, but Sara and the staff in office did an amazing job guiding me through all of my options."
Thomas McGuire III
February 14, 2023
"Just started a policy Friday. I had spoke with Derek Black, and he was very helpful and professional. He made everything quick and simple, and I truly felt like he was looking for the best possible quote for me. Great experience, would recommend to anyone in search of a policy!!"
"Thank you for allowing us to help you with your insurance needs, we are here for you!"
Sharon Miller
February 7, 2023
"My family has been with Sarah Ross state farm insurance for many years. Would highly recommend Sarah to everyone. Always helpful and getting problem solved."
"It has been a pleasure working with you and your entire family. "
stef anie
January 30, 2023
"Demontae was very kind and helpful. I’m so glad Sara Ross I’d our agent!"
"We appreciate your business. "
Kausha
December 6, 2022
"I love the customer service and the professionalism that is provided each and every time I need to reach out to thier office when I have a concern/question. An additional benefit with Ms Sara's office is that her and her staff are constantly reviewing the products/coverage you have to make suggestions that best fit your needs/budget."
"We appreciate your business. "
David White
November 23, 2022
"Awesome"
"Thank you Mr. White we appreciate you for allowing my agency to take care of your Insurance needs …"
Robert Moore
August 29, 2021
"Good agent.Sara is dedicated to all of her clients and always has time to talk with you about their insurance concerns ."
"I appreciate you and your business Thank you so much"
Lazetta Ballard
August 7, 2021
"Been with her for years"
"thank you"
Jermica Hood
November 12, 2020
"Been a client of SFI for 20+years and with Sara for 10+ years. Nice agent and staff."
Debra Moore
September 8, 2020
"Best State Farm Agent. Sara Ross and her Staff always answer our questions and they give the best Customer Service. If they don't have an answer to our, they will find out the Answer and get back to us within there working hours. I'll recommend this State Farm Agent Sara Ross any time."