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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lissa Taylor

March 13, 2026

5  out of  5
rating by Lissa Taylor
"Sara Ross is an excellent State Farm Agent. I highly encourage anyone to check her out. She owns her agency, and I’m was really impressed with my Policy overview. It’s very important for us to know our coverage before a loss occurs."
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druppert7

March 11, 2026

5  out of  5
rating by druppert7
"Great service, quick response time, friendly & professional staff. I recommend Sara and her whole team"
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Ramiro Garcia

February 22, 2026

5  out of  5
rating by Ramiro Garcia
"Sara Ross and her team at State Farm are the best in the business. State Farm has the lowest rates and best incentives of all the major insutance companies Ive dealt with in the past. Its nice to be able to call to make a payment, or anything insurance related, and have a friendly, familiar voice answer your call. No tele- prompts, no robots, no inaudible person in a state very far away that has to transfer the call. Just outstanding local service only Mrs. Ross and her team can provide."
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monte cummings

July 24, 2025

5  out of  5
rating by monte cummings
"Hi Sara, I hope all is well. I just wanted to give Derek a shout out. He is very professional and thorough. I appreciate the way he handles business. We need a lot more of him in the world today. I appreciate good service and I told him I would let you know how pleased I have been to call in and talk with him. He gets the job done!!!! Have a great day."
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RA CHAUN

June 25, 2025

5  out of  5
rating by RA CHAUN
"Sara Ross is Awesome"
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Tamela ONeal

June 25, 2025

5  out of  5
rating by Tamela ONeal
"I spoke with Derick and he was very nice and well spoken. He was on point with providing all that my coverage would cover in case of an auto accident. In just one phone call, I was covered ❤️"
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Pierre Hoosier

June 16, 2025

1  out of  5
rating by Pierre Hoosier
"I caught covid last year in July, in which I was hospitalized from August to the mid January. February I returned from covid only to find my insurance had lapped.
Took her so long to rewrite new contract that I lost a New Contract, it was 3weeks before she called back with new contract, but rate was at a higher and premium had also went up.... like I had extra money laying around.... then they call me today 6/22/2025 talking about over due bill... I found insurance for 38.00 a month... don't let her financially abuse you... leave the place and save money and a headache"
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kayla grippon

May 27, 2025

5  out of  5
rating by kayla grippon
"Derek was a great help and getting me switched over. He was very knowledgeable and provided friendly service!"
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P Johnson

February 18, 2025

5  out of  5
rating by P Johnson
"Mrs. Ross is very knowledgeable, efficient and professional. Always address any questions or concerns that I have."
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james harris

February 18, 2025

5  out of  5
rating by james harris
"Thanks Mrs Ross. Whenever I have a question, or need my policy information, you handle business professionally and timely. You have my home, two cars and three life Insurance policies. I was very pleased with my experience when I was out of state and needed policy information for car rental, the rental agent was impressed with the service I received from you as my State Farm agent. I also just purchased a new car, the dealership have the information they need timely. I highly recommend and refer you to everyone."
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Jazzy G

February 17, 2025

5  out of  5
rating by Jazzy G
"I have been with this agency for years. The customer service is always stellar. Mrs. Ross is very knowledgeable and always finds solutions to meet my insurance needs!"
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Sarah Harris

February 17, 2025

5  out of  5
rating by Sarah Harris
"Great customer Service, does an awesome job with keeping me updated!"
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Lisa Turner

February 17, 2025

5  out of  5
rating by Lisa Turner
"Great office, the staff is very friendly and professional always ready to help in any way that they can."
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Nicole McCleskey

March 7, 2024

4  out of  5
rating by Nicole McCleskey
"It was easy informational"
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Gerald Armour

December 8, 2023

5  out of  5
rating by Gerald Armour
"Sara Ross State Farm is definitely a Good Neighbor. I was traveling from a neighboring state and even though Sara was not my agent she was able to see me quickly and help me greatly with a claim issue. Thank you Sara."
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Shade' Momodu

October 20, 2023

5  out of  5
rating by Shade' Momodu
"I had the pleasure of working with Derek Black who went above and beyond to assist me with my insurance needs. Derek was not only quick in providing the information I required but also exceptionally friendly and informative throughout the process. His expertise and professionalism made my experience seamless and stress-free. I highly recommend this State Farm office to anyone seeking top-notch service and friendly, knowledgeable agents. Thank you, Derek, for your assistance!"
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Megan Lowery

October 17, 2023

5  out of  5
rating by Megan Lowery
"They were very helpful, persistent, and I was able to save $50 a month just by switching to State Farm"
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Chelcy Larson

October 7, 2023

5  out of  5
rating by Chelcy Larson
"Sara is an awesome State Farm agent! She listened to me when I didn’t understand the billing. She took my side and helped push the claims people for a full roof replacement when all they wanted to do was patch it (over 50 shingles had come off, plus leaking inside). I am incredibly grateful for her. We no longer live in Ohio but, if I could have kept Sara in the move I would have! Thanks so much for the excellent service you provided us the past 5 years!"
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Kloey Murphey

April 18, 2023

5  out of  5
rating by Kloey Murphey
"This was my first time getting car insurance as a young adult separate from my parents, so I was a little nervous about it. Derek Black worked with me and made the process super easy! He was great at walking me through all of the information and helping me make an informed choice on my car insurance. Thanks Derek for being easy to talk to and a great help!"
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Destiny Glenn

March 28, 2023

5  out of  5
rating by Destiny Glenn
"The person I talked to was very helpful with explaining what coverage covered what and how I’m supposed to use my insurance as a new customer. I believe his name was Derek. Great office definitely recommend"
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stephen miller

March 23, 2023

5  out of  5
rating by stephen miller
"Such a pleasure doing business with. Derrick was so helpful and kind and my rates are absolutely affordable. Thank you all"
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Tamika Cleveland

February 20, 2023

5  out of  5
rating by Tamika Cleveland
"What a great experience! Getting insurance is never an easy process, but Sara and the staff in office did an amazing job guiding me through all of my options."
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Thomas McGuire III

February 14, 2023

5  out of  5
rating by Thomas McGuire III
"Just started a policy Friday. I had spoke with Derek Black, and he was very helpful and professional. He made everything quick and simple, and I truly felt like he was looking for the best possible quote for me. Great experience, would recommend to anyone in search of a policy!!"
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Sharon Miller

February 7, 2023

5  out of  5
rating by Sharon Miller
"My family has been with Sarah Ross state farm insurance for many years. Would highly recommend Sarah to everyone. Always helpful and getting problem solved."
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stef anie

January 30, 2023

5  out of  5
rating by stef anie
"Demontae was very kind and helpful. I’m so glad Sara Ross I’d our agent!"